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Privacy Policy

Privacy policy -  Highland Skincare Company

 

Effective Date: 14/10/2025

 

Highland Skincare Company (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.

 

 

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1. Information We Collect

 

When you use our website or purchase our products, we may collect:

 

Personal Information: Name, email address, phone number, billing/shipping addresses, and payment details.

 

Account Information: Login credentials if you create an account.

 

Order Information: Purchase history and product preferences.

 

Usage Data: IP address, browser type, operating system, pages visited, and time spent on our site.

 

Marketing Preferences: Subscriptions to newsletters, promotional offers, or surveys.

 

 

We only collect information necessary to provide our services and improve your experience.

 

 

2. How We Use Your Information

 

We use your information to:

 

Process and fulfil orders.

 

Communicate order updates, promotions, or important notices.

 

Personalise your experience on our website.

 

Improve our website, products, and services.

 

Comply with legal obligations.

 

 

We do not sell or rent your personal information to third parties.

 

 

3. How We Share Your Information

 

We may share your information with:

 

Service Providers: Companies assisting with shipping, payment processing, marketing, or website hosting.

 

Legal Authorities: If required by law, regulation, or legal process.

 

Business Transfers: In case of a merger, acquisition, or sale of assets.

 

 

All third parties are obligated to protect your data and use it only for specified purposes.

 

 

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4. Cookies and Tracking

 

We use cookies and similar technologies to:

 

Improve website functionality.

 

Analyse website traffic and trends.

 

Provide personalised content and offers.

 

You can manage or disable cookies in your browser settings; however, some features may not function properly.

 

 

 

5. Your Rights

 

Depending on your location, you may have rights to:

 

Access, update, or delete your personal data.

 

Withdraw consent for marketing communications.

 

Object to certain data processing.

 

 

To exercise your rights, please contact us at claire@highlandskincarecompany.co.uk

 

 

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6. Data Security

 

We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction.

 

 

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7. Children’s Privacy

 

Our website and products are not directed to children under 16, and we do not knowingly collect information from children.

 

 

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8. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. The effective date at the top will reflect the latest version. We encourage you to review it periodically.

 

 

 

 

9. Contact Us

 

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

 

Highland Skin Care Company

Email: claire@highlandskincarecompany.co.uk

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